Privacy Policy

Last updated: February 2025

Introduction

Na'am ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Important: We take your privacy seriously. All personal information is stored securely and never shared with third parties without your explicit consent.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

  • Personal Data: Name, email address, phone number, age, gender, and other demographic information
  • Profile Information: Photos, bio, preferences, and other information you provide for your profile
  • Verification Data: DBS certificates and other verification documents you upload
  • Usage Data: Information on how you use the application, including matches, messages, and interactions
  • Device Data: Device type, operating system, and unique device identifiers

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account
  • Facilitate matching with potential spouses
  • Verify your identity and ensure user safety
  • Provide Islamic lectures and educational content
  • Enable communication between users
  • Send you administrative emails and updates
  • Improve our application and user experience
  • Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of others
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service
  • With Your Consent: We may disclose your personal information for any other purpose with your consent

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Withdraw consent at any time

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@naam-app.co.uk
Telephone: 07564609259